Terms & Conditions

1. Introduction

Welcome to MaidZo (“we,” “our,” or “us”). By accessing or using maidzo.online and our maid or cleaning services, you agree to comply with the following Terms & Conditions. If you do not agree with these terms, please discontinue the use of our website and services immediately.

2. Services Offered

MaidZo offers domestic maid services including daily maid, deep cleaning, kitchen cleaning, bathroom cleaning, sofa & carpet cleaning, office cleaning, and other home-cleaning solutions. Service details, pricing, and availability may change without prior notice.

3. Bookings & Appointments

• All bookings made through the website or phone are subject to confirmation.
• You must provide accurate details such as name, address, phone number, and service type.
• Rescheduling is allowed but must be requested 24 hours in advance.

4. Payments & Billing

• Payment terms depend on the selected service and duration.
• Any advance payment made is non-refundable in case of last-minute cancellations.
• If a payment gateway is used, we are not responsible for gateway errors or failed transactions.

5. Service Conditions

• The customer must ensure safe access to the premises for our cleaning staff.
• Any valuable or sensitive items should be kept securely before cleaning begins.
• We do not guarantee full removal of tough stains, deep grease, or hard water damage.

6. Liability

MaidZo will not be liable for indirect, incidental, or accidental damages that occur during cleaning unless caused intentionally by our staff. We are not responsible for pre-existing damages in the home or furniture.

7. User Responsibilities

• You agree not to misuse our website or services in any way.
• You must provide a safe environment for our workers.
• You agree not to hire our staff privately without company involvement.

8. Intellectual Property Rights

All website content, including text, logos, design, images, and graphics, are the property of MaidZo and cannot be copied, reproduced, or distributed without written permission.

9. Third-Party Links

Our website may contain links to external websites. MaidZo is not responsible for any content, privacy policies, or practices of third-party websites.

10. Changes to Terms

We may update or modify these Terms & Conditions at any time. Updates will be published on this page. Continued use of our services means you accept the updated terms.

11. Termination

MaidZo holds the right to suspend or terminate service to any customer who violates these terms or behaves abusively with our staff.

12. Governing Law

These Terms & Conditions are governed by applicable local laws. Any disputes will be handled under the jurisdiction of local authorities.

13. Contact Information

For questions regarding these Terms & Conditions, contact us:

• Email: info@maidzo.online
• Phone: +1 (866) 323-3932